Malwarebytes is a well-known cybersecurity company offering antivirus and anti-malware protection for personal and business use. Their Premium plan provides real-time threat detection, ransomware protection, and web filtering. If you see a charge from Malwarebytes on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your Malwarebytes subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Malwarebytes on Malwarebytes.com
You can cancel your Malwarebytes subscription by turning off auto-renewal from your online account. This works for subscriptions purchased directly through Malwarebytes. For detailed information, visit Malwarebytes account portal.
1
Sign In to Your Account
Go to my.malwarebytes.com in your web browser and sign in with your Malwarebytes email and password.
2
Open Subscription Details
Navigate to the Subscriptions or Billing tab in your account dashboard to view your active subscription.
3
Turn Off Auto-Renewal
Click Edit auto-renewal, then click Turn auto-renewal off. This stops future charges while keeping your subscription active until it expires.
4
Confirm Cancellation
Follow the on-screen prompts to confirm. You will receive a confirmation email. Your protection remains active until the end of your current billing period.
How to Cancel Malwarebytes on Apple App Store
If you subscribed to Malwarebytes through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Malwarebytes cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Malwarebytes
Find and tap Malwarebytes in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your protection remains active until the end of your current billing period.
How to Cancel Malwarebytes on Google Play Store
If you subscribed to Malwarebytes through Google Play on Android, you must cancel through Google Play. Malwarebytes cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Malwarebytes
Find and tap Malwarebytes in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Protection continues until the billing period ends.
Go to support.malwarebytes.com in your browser and click on Contact Support or Submit a ticket.
2
Select Billing Topic
Choose Billing or Subscription as your issue category. Select cancellation as the specific topic.
3
Provide Account Details
Enter your account email address, subscription key, and a clear request to cancel your subscription and stop auto-renewal.
4
Wait for Confirmation
Malwarebytes support typically responds within 1-2 business days via email. You will receive a confirmation once your cancellation is processed.
How to Cancel Malwarebytes on PayPal
If you purchased your Malwarebytes subscription through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Malwarebytes
Find Malwarebytes in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling Malwarebytes is relatively easy. You can turn off auto-renewal directly from your account dashboard at my.malwarebytes.com. The process is straightforward with no aggressive retention tactics. If you subscribed through Apple or Google Play, you must cancel through that platform instead.
Estimated Time
On average, it takes 0004 minutes to cancel a Malwarebytes subscription.
How to Contact Malwarebytes
Malwarebytes offers support through their online help center, community forums, and email support. There is no dedicated phone support line for consumer subscriptions.
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The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
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Savings Calculator
Find out how much you could save
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Savings over 5 years from cancelling your $3.75/month subscription
$225
Savings by cancelling
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-$225
Loss if you keep paying
Malwarebytes Refund Policy
Malwarebytes offers a 60-day money-back guarantee on all subscription plans purchased directly from their website. If you cancel within 60 days of purchase, you can request a full refund by contacting their support team. After 60 days, cancellations take effect at the end of the current billing period with no partial refunds. For App Store or Google Play purchases, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Malwarebytes Plans & Pricing (2026)
Plan
Price
Details
Malwarebytes Premium (1 Device)
$3.75 / month
Real-time malware and ransomware protection, web protection, and exploit protection for one device.
Malwarebytes Premium (5 Devices)
$6.67 / month
All Premium features covering up to 5 devices. Works on Windows, Mac, Android, iOS, and Chromebook.
Malwarebytes Premium + Privacy (5 Devices)
$8.33 / month
Premium antivirus plus Malwarebytes Privacy VPN for secure, private browsing on up to 5 devices.
Malwarebytes Free
Free
On-demand malware scanner and removal tool. No real-time protection or scheduled scans.
Related Cancel Guides
Looking to cancel other security and antivirus subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Malwarebytes subscription at any time by turning off auto-renewal in your account settings. Your protection remains active until the end of your current billing period.
Why Do People Cancel Malwarebytes?
Common reasons include switching to a different antivirus solution, finding the free version sufficient for occasional scans, using built-in Windows Defender instead, or wanting to reduce subscription costs.
What Information Do I Need to Cancel Malwarebytes?
You need your Malwarebytes account email and password to sign in at my.malwarebytes.com. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What is Malwarebytes Cancellation Policy?
Malwarebytes allows cancellation at any time. Your protection continues until the end of your billing period. They offer a 60-day money-back guarantee for direct purchases from their website.
Can I Get a Refund from Malwarebytes?
Yes. Malwarebytes offers a 60-day money-back guarantee on subscriptions purchased directly from their website. Contact their support team to request a refund within this window. App store purchases follow Apple or Google refund policies.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Malwarebytes?
Cancelling online takes about 4 minutes through the account portal. The process involves signing in, navigating to billing, and turning off auto-renewal with no retention calls required.
What Happens After I Cancel Malwarebytes?
Your Malwarebytes Premium protection remains active until the end of your current billing period. After that, the software reverts to the free version which only offers on-demand scanning without real-time protection.
Can I Reactivate Malwarebytes After Cancelling?
Yes. You can resubscribe to Malwarebytes Premium at any time through their website or app stores. You may need to purchase a new subscription if your previous one has fully expired.
What if I Cancelled Malwarebytes but Am Still Being Charged?
Verify that you turned off auto-renewal in your Malwarebytes account at my.malwarebytes.com. Also check Apple, Google Play, and PayPal for any active recurring payments. Contact Malwarebytes support if charges persist.
Does Uninstalling Malwarebytes Cancel My Subscription?
No. Uninstalling the Malwarebytes software does not cancel your subscription or stop billing. You must turn off auto-renewal in your account or cancel through your app store to stop charges.
