NordVPN is a premium virtual private network (VPN) service that encrypts your internet connection and hides your IP address to protect your online privacy. The service offers over 6,000 servers across 60+ countries, advanced security features like Double VPN and Threat Protection, and supports up to 10 devices on a single subscription. If you are cancelling NordVPN as part of a broader review of your recurring charges, our How to Cancel Audible Membership guide covers another subscription that is commonly cancelled at the same time.
Published March 2026 Last updated on March 2026
How to Cancel NordVPN on the NordVPN Website
The most straightforward way to learn how to cancel nordvpn is through your Nord Account dashboard. This method works for subscriptions purchased directly from NordVPN. For additional guidance, you can check NordVPN’s official cancellation guide which provides detailed instructions for disabling auto-renewal.
1
Log in to your Nord Account
Go to my.nordaccount.com using your web browser and sign in with your email address and password that you used when creating your NordVPN subscription.
2
Navigate to the Billing section
Once logged in, look for the Billing section in your account dashboard. This is where you can manage all payment-related settings for your NordVPN subscription.
3
Click on the Subscription tab
In the Billing section, select the Subscription tab to view details about your active NordVPN plan including renewal date and payment method.
4
Find the Auto-renewal toggle
Look for the Auto-renewal option which will show as either ON or OFF. This controls whether your subscription automatically renews at the end of your current billing period.
5
Switch Auto-renewal to OFF
Click the toggle to switch it from ON to OFF position. This action prevents NordVPN from automatically charging you when your current subscription period ends.
6
Confirm your decision
A pop-up window will appear asking you to confirm that you want to disable auto-renewal. Click to confirm your choice to proceed with the cancellation.
7
Check for confirmation email
You’ll receive an email from NordVPN confirming that auto-renewal has been disabled. Your subscription remains active and you can continue using NordVPN until the current billing period ends.
How to Cancel NordVPN on Apple App Store
If you subscribed to NordVPN through your iPhone or iPad, you’ll need to cancel through Apple’s subscription management system. The process is similar for all App Store subscriptions — if you’re managing multiple Apple subscriptions, you might also find our guide on How to Cancel Apple Music Subscription helpful since the steps are nearly identical.
1
Open Settings on your iPhone or iPad
Tap the Settings app icon on your device’s home screen. This is where you manage all system preferences and account settings for your Apple device.
2
Tap your name at the top
At the very top of the Settings menu, tap on your name or Apple ID. This opens your Apple account settings where you can manage purchases and subscriptions.
3
Select Subscriptions
In your Apple ID settings, find and tap Subscriptions. This displays all active and expired subscriptions associated with your Apple account.
4
Find and tap NordVPN
Locate NordVPN in your list of active subscriptions and tap on it. Then tap Cancel Subscription at the bottom of the screen and confirm your cancellation.
How to Cancel NordVPN on Google Play Store
Android users who purchased NordVPN through the Google Play Store must cancel their subscription through Google’s payment system. NordVPN cannot directly cancel Play Store subscriptions.
1
Open the Google Play Store app
Find and tap the Play Store icon on your Android device. Make sure you’re signed in with the Google account used to purchase NordVPN.
2
Tap the profile icon
In the top right corner of the Play Store, tap your profile picture or initial icon to access your account menu.
3
Go to Payments & subscriptions
From the account menu, select Payments & subscriptions, then tap on Subscriptions to view all your active Google Play subscriptions.
4
Cancel NordVPN subscription
Find NordVPN in your subscriptions list, tap on it, then select Cancel subscription. Follow the prompts to confirm your cancellation.
How to Cancel NordVPN via Customer Support
If you’re having trouble cancelling NordVPN through self-service options or want to request a refund within the 30-day guarantee period, contacting NordVPN’s customer support is your best option. They offer 24/7 live chat support. For alternative cancellation methods, Tom’s Guide walkthrough for cancelling NordVPN provides additional tips and screenshots of the process.
1
Visit NordVPN support website
Go to support.nordvpn.com in your web browser. Look for the chat icon in the bottom right corner of the page to start a live chat session.
2
Request cancellation
Type “I want to cancel my subscription” or similar message to the support agent. Be clear about your intention to cancel and whether you’re seeking a refund.
3
Provide account information
Give the support agent your account email address and any other requested verification details such as the last 4 digits of your payment method.
4
Confirm cancellation terms
The agent will process your cancellation request and explain any relevant terms. Confirm that you understand and accept the cancellation conditions.
How to Cancel NordVPN on PayPal
If you’re paying for NordVPN through PayPal’s automatic payment system, you can cancel directly from your PayPal account. This method works well if you manage multiple subscriptions through PayPal — for instance, many users also cancel streaming services like How to Cancel Amazon Prime Video Subscription through the same PayPal dashboard.
1
Log in to PayPal
Go to paypal.com and sign in with your PayPal email address and password. Make sure this is the account you use to pay for NordVPN.
2
Navigate to automatic payments
Click the Settings gear icon, then go to Payments section. Select Manage automatic payments to see all your recurring subscriptions.
3
Find NordVPN subscription
Look through your list of automatic payments to find NordVPN or any of its billing descriptors. It might appear as NORDVPN, NORDSEC, or similar.
4
Cancel the subscription
Click Cancel next to the NordVPN subscription. Confirm your cancellation when prompted. This stops future payments but doesn’t affect your current service period.
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The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
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NordVPN Refund Policy
NordVPN offers a 30-day money-back guarantee on all subscription plans. To qualify for a refund, you must request it within 30 days of your initial purchase or renewal. Knowing the timing rules is crucial if you want your money back. The refund only applies if you haven’t violated their Terms of Service. Note that purchases made through third-party platforms (Apple App Store, Google Play) must be refunded through those platforms, not NordVPN directly. Refunds typically take 5-10 business days to process once approved. If you’re also reviewing other subscription services, our guide on How to Cancel YouTube Music Subscription covers another popular service with a different refund policy.
NordVPN Plans & Pricing (2026)
Plan Type
Monthly Cost
Features
2-Year Plan (Plus)
Best value option
$3.79/month
Billed $90.96 every 2 years
Includes VPN protection, malware protection, tracker and ad blocker, plus password manager
1-Year Plan (Basic)
Most popular
$4.99/month
Billed $59.88 annually
Core VPN features with secure high-speed access and 10 device limit
Monthly Plan (Basic)
Flexible option
$12.99/month
Billed monthly
Same features as annual plans but with flexible month-to-month billing
Frequently Asked Questions
Can I cancel NordVPN at any time?
Yes, you can disable auto-renewal at any time through your Nord Account. Your subscription will remain active until the end of your current billing period, after which it won’t renew.
Why do people cancel NordVPN?
Common reasons people search for how to cancel nordvpn include finding a cheaper alternative, experiencing connection speed issues, no longer needing VPN services, or switching to a VPN with different server locations.
What information do I need to cancel NordVPN?
You’ll need your Nord Account login credentials (email and password). If canceling through customer support, you may need to verify your identity with the last 4 digits of your payment method.
What is NordVPN’s cancellation policy?
NordVPN allows you to disable auto-renewal anytime, but doesn’t offer prorated refunds after the 30-day money-back guarantee period. Your service continues until the end of your paid term.
Can I get a refund from NordVPN?
Yes, if you request a refund within 30 days of purchase. Contact their 24/7 live chat support to initiate the refund process. Refunds are not automatic and must be requested. Acting quickly and contacting live chat is the key to getting your money back.
NordVPN May Show Up On Your Statement As:
NORDVPN NORDVPN.COM NORD VPN NORDSEC SLNORD*PRODUCTS Lagosec Inc LAGOSEC INC Mollymind AG MOLLYMIND HECTREQUAUTMVVL NORDACCOUNT NORD ACCOUNT NORD*VPN VPN NORD NORDVPN VILNIUS
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