Busuu is a popular language learning app used by over 120 million people worldwide, offering courses in 14 languages. The Premium plan provides full access to all courses, grammar units, offline mode, vocabulary trainer, and AI-powered features. If you see a charge from Busuu on your bank or credit card statement, it is most likely your Premium subscription auto-renewing. Below, you will find exactly how to cancel your Busuu subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Busuu on Busuu.com
You can cancel your Busuu Premium subscription directly through the website. This works for subscriptions purchased through Busuu directly (not through an app store). For detailed information, visit Busuu’s official help center.
1
Sign In to Your Account
Go to busuu.com in your web browser and sign in with your Busuu email and password.
2
Open Account Settings
Click on your profile icon in the top-right corner, then select Settings or Account from the dropdown menu.
3
Navigate to Subscription
Click on Subscription or Manage subscription to see your current plan details, payment method, and renewal date.
4
Cancel Your Subscription
Click Cancel subscription or Turn off auto-renewal. Follow the prompts to confirm your cancellation. Your Premium access continues until the end of your current billing period.
How to Cancel Busuu on Apple App Store
If you subscribed to Busuu through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Busuu cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Busuu
Find and tap Busuu in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your Premium features remain active until the end of your current billing period.
How to Cancel Busuu on Google Play Store
If you subscribed to Busuu through Google Play on Android, you must cancel through Google Play. Busuu cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Busuu
Find and tap Busuu in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Go to help.busuu.com in your browser and navigate to the Subscription section.
2
Submit a Support Request
Click Submit a request or Contact us at the bottom of any help article. Select billing or subscription as your issue type.
3
Provide Account Details
Enter your account email, subscription details, and explain that you want to cancel your Busuu Premium subscription.
4
Wait for Confirmation
Busuu support typically responds within 1-3 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel Busuu on PayPal
If you signed up for Busuu through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Busuu
Find Busuu in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling Busuu is relatively easy through the website or app store settings. The process is straightforward with no aggressive retention tactics. However, the cancellation method depends on where you originally subscribed – through the website, Apple App Store, or Google Play Store. Busuu offers a 14-day money-back guarantee on first payments.
Estimated Time
On average, it takes 0003 minutes to cancel a Busuu subscription.
How to Contact Busuu
Busuu offers support primarily through their online help center and email support. There is no dedicated phone support line for Busuu subscriptions.
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Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
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Savings Calculator
Find out how much you could save
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Savings over 5 years from cancelling your $10.50/month subscription
$630
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-$630
Loss if you keep paying
Busuu Refund Policy
Busuu offers a 14-day money-back guarantee for your first Premium payment. This guarantee does not apply to automatic renewals or subsequent billing cycles. After the 14-day window, refunds are generally not available. Cancellations take effect at the end of your current subscription period. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Busuu Plans & Pricing (2026)
Plan
Price
Details
Busuu Free
Free
Limited access to one language course, basic lessons, and community corrections from native speakers.
Busuu Premium (Monthly)
$10.50 / month
Full access to all 14 language courses, grammar units, vocabulary trainer, offline mode, and official certificates.
Busuu Premium (Annual)
$5.25 / month (billed $62.99/year)
All Premium features at a discounted annual rate. Best value for committed language learners.
Busuu Premium (24-Month)
$3.50 / month (billed $83.99/2 years)
All Premium features at the lowest monthly rate. Requires a two-year upfront commitment.
Related Cancel Guides
Looking to cancel other language learning and education subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Busuu Premium subscription at any time through the website, app, or your app store subscription settings. Your Premium features remain active until the end of your current billing period.
Why Do People Cancel Busuu Premium?
Common reasons include losing motivation to study a language, switching to competing apps like Duolingo, Babbel, or Rosetta Stone, completing their target language course, or wanting to reduce monthly subscription expenses.
What Information Do I Need to Cancel Busuu?
You need your Busuu account email and password. If you subscribed through an app store, you need access to your Apple ID or Google account settings. Know which platform you used to subscribe, as that determines the cancellation method.
What is Busuu’s Cancellation Policy?
Busuu allows cancellation at any time. Your Premium access continues until the end of your billing period. Busuu offers a 14-day money-back guarantee on first payments, but refunds are not available after that window or on renewals.
Can I Get a Refund from Busuu?
Busuu offers a 14-day money-back guarantee on your first Premium payment. After that, refunds are generally not provided. For App Store or Google Play purchases, refund policies are governed by those platforms. Contact Busuu support for billing disputes.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Busuu Premium?
Cancelling online takes about 3 minutes through the website or app store settings. The process is straightforward with no retention calls or lengthy procedures.
What Happens to My Progress After I Cancel Busuu Premium?
Your language learning progress, completed lessons, and vocabulary are preserved. You can still access the free version of Busuu with limited features. Premium-only content like grammar units, offline lessons, and certificates will no longer be accessible.
Can I Reactivate Busuu Premium?
Yes. You can resubscribe to Premium at any time through the app or website. Your learning progress and completed lessons will still be available.
What if I Cancelled but Am Still Being Charged for Busuu?
Check whether the charge is from Busuu directly, Apple, or Google Play. Verify your subscription status in your app store settings. If charges continue after cancellation, contact Busuu support or the billing platform for assistance.
Does Cancelling Remove the Busuu App?
No, cancelling Premium does not remove the app. You keep the free version with limited access to language courses and community features.
Busuu May Show Up On Your Statement As:
BUSUU BUSUU LTD BUSUU *PREMIUM BUSUU ONLINE
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