Rosetta Stone is one of the most well-known language learning platforms, offering courses in 25+ languages through an immersive, no-translation teaching method. Now owned by IXL Learning, the service offers monthly and annual subscription plans for individuals and families. If you see a charge from Rosetta Stone or IXL Learning on your bank or credit card statement, it is most likely your subscription auto-renewing. At $11.99/month or $179/year, the cost can add up if you are no longer actively studying. Below, you will find exactly how to cancel your Rosetta Stone subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Rosetta Stone on RosettaStone.com
You can cancel your Rosetta Stone subscription by turning off auto-renewal through your online account. This works for subscriptions purchased directly from Rosetta Stone. For detailed information, visit Rosetta Stone’s cancellation guide.
1
Sign In to Your Account
Go to login.rosettastone.com in your web browser and sign in with your Rosetta Stone email and password.
2
Open Account Settings
Click your name or profile icon in the top-right corner. Select My Account or Profile & Settings from the dropdown menu.
3
Navigate to Subscription
Click on Account Information or Subscription to view your current plan details, billing date, and auto-renewal status.
4
Turn Off Auto-Renewal
Click Turn off Auto Renewal or Cancel Subscription. Follow the confirmation prompts. Your access continues until the end of your current billing period.
How to Cancel Rosetta Stone on Apple App Store
If you subscribed to Rosetta Stone through an in-app purchase on your iPhone or iPad, you must cancel through Apple. Rosetta Stone cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Rosetta Stone
Find and tap Rosetta Stone in your subscription list. If it does not appear, the subscription was purchased through a different method.
4
Cancel Rosetta Stone Subscription
Tap Cancel Subscription and confirm when prompted. Your Rosetta Stone access remains active until the end of your current billing period.
How to Cancel Rosetta Stone on Google Play Store
If you subscribed to Rosetta Stone through Google Play on Android, you must cancel through Google Play. Rosetta Stone cannot process Play Store cancellations directly.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions tied to your Google account.
3
Select Rosetta Stone
Find and tap Rosetta Stone in your subscription list.
4
Cancel Rosetta Stone Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm your cancellation. Access continues until the billing period ends.
Call 1-800-767-3882 during business hours (Monday through Friday). Select the billing or subscription option from the phone menu.
2
Verify Your Account
Provide your account email address, full name, and the last four digits of your payment method to verify your identity.
3
Request Cancellation
Tell the representative that you want to cancel your Rosetta Stone subscription and stop auto-renewal. Be firm if offered retention discounts.
4
Get Confirmation
Ask for a cancellation confirmation number or email. Keep this for your records in case of future billing disputes.
How to Cancel Rosetta Stone on PayPal
If you signed up for Rosetta Stone using PayPal as your payment method, you can stop recurring payments directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Rosetta Stone
Find Rosetta Stone or IXL Learning in the list of automatic payments, click on it, then click Cancel to stop future recurring charges.
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Cancelling Rosetta Stone is moderately easy. If you subscribed directly through their website, you can turn off auto-renewal from your account settings. However, the cancellation option can be somewhat hidden in the account menu. Phone cancellation is also available at 1-800-767-3882. If you subscribed through an app store, you must cancel through that platform instead.
Estimated Time
On average, it takes 0005 minutes to cancel a Rosetta Stone subscription.
How to Contact Rosetta Stone
Rosetta Stone offers multiple support channels including phone, email, and their online help center. Phone support is available for subscription and billing issues.
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The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
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Rosetta Stone Refund Policy
Rosetta Stone offers a 30-day money-back guarantee for new subscriptions purchased directly from their website. After 30 days, refunds are generally not available, and cancellations take effect at the end of the current billing period. For subscriptions purchased through Apple or Google Play, refund policies follow those platforms. Annual plan holders retain access for the remainder of their paid term after cancelling auto-renewal. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Rosetta Stone Plans & Pricing (2026)
Plan
Price
Details
Rosetta Stone 3-Month
$11.99 / month
Access to one language with speech recognition, lessons, and mobile app. Billed as $35.97 every 3 months.
Rosetta Stone 12-Month
$179 / year
Access to all 25+ languages for one year. Includes live tutoring sessions, stories, and audio companion.
Rosetta Stone Lifetime
$299 (one-time)
Unlimited access to all languages with no recurring charges. Occasionally available during sales promotions.
Related Cancel Guides
Looking to cancel other language learning and education subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Rosetta Stone subscription at any time. Your access to courses and features continues until the end of your current billing period. Cancel at least 24 hours before your renewal date to avoid being charged for the next period.
Why Do People Cancel Rosetta Stone?
Common reasons include switching to free or cheaper alternatives like Duolingo or Babbel, losing motivation for language learning, finding the immersive method too slow for practical conversation skills, or preferring other learning approaches like tutors or classes.
What Information Do I Need to Cancel Rosetta Stone?
You need your Rosetta Stone account email and password. For phone cancellation, have your billing information ready. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What Is Rosetta Stone Cancellation Policy?
Rosetta Stone offers a 30-day money-back guarantee for new direct subscriptions. After 30 days, cancellation stops future renewals but does not provide refunds for the current billing period. You retain access until your paid period expires.
Can I Get a Refund from Rosetta Stone?
Within the first 30 days, Rosetta Stone offers a full money-back guarantee for subscriptions purchased directly from their website. After 30 days, refunds are not typically available. For App Store or Google Play purchases, request refunds through those platforms.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Rosetta Stone?
Cancelling online takes about 3-5 minutes. Phone cancellation may take 5-10 minutes due to identity verification and potential retention offers. Cancel during business hours for the fastest phone support.
What Happens to My Progress After I Cancel Rosetta Stone?
Your lesson progress, scores, and completed courses are saved in your account. If you resubscribe later, you can pick up where you left off. However, you will not be able to access lessons or practice while your subscription is inactive.
Can I Reactivate Rosetta Stone?
Yes, you can resubscribe to Rosetta Stone at any time through their website or app stores. Your previous progress and course data will be restored when you reactivate your subscription.
What if I Cancelled Rosetta Stone but Am Still Being Charged?
Check whether the charge is from Rosetta Stone directly, IXL Learning, Apple, or Google Play. Verify your subscription status in your account settings and app store subscriptions. Contact the billing platform if charges continue after confirmed cancellation.
Does Cancelling Remove the Rosetta Stone App?
No, cancelling your subscription does not remove the Rosetta Stone app from your device. The app remains installed but you will not be able to access premium lessons or features without an active subscription.
Rosetta Stone May Show Up On Your Statement As:
ROSETTA STONE ROSETTASTONE.COM ROSETTA STONE LTD IXL LEARNING
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