Trello is one of the most popular project management tools, used by millions of teams and individuals to organize tasks with its signature boards, lists, and cards. Originally offering Trello Gold as its premium tier, Atlassian has since transitioned to Standard, Premium, and Enterprise plans. If you see a charge from Trello or Atlassian on your bank or credit card statement, it is most likely your paid subscription auto-renewing. Below, you will find exactly how to cancel your Trello subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Trello on Trello.com
You can cancel your Trello paid subscription directly through the website. Only the Workspace Admin has permission to manage billing and cancel the plan. For detailed information, visit Trello’s official support page.
1
Sign In to Your Trello Account
Go to trello.com in your web browser and sign in with your Atlassian account email and password.
2
Open Workspace Settings
Click on the Workspace name in the left sidebar, then select Settings from the menu.
3
Navigate to Billing
Click on Billing in the Workspace settings. This shows your current plan details, payment method, and renewal date.
4
Cancel Your Subscription
Click Switch to Free or Cancel Plan. Follow the prompts to confirm your cancellation. Your paid features remain active until the end of your current billing period.
How to Cancel Trello on Apple App Store
If you subscribed to Trello through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Trello cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Trello
Find and tap Trello in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your paid features remain active until the end of your current billing period.
How to Cancel Trello on Google Play Store
If you subscribed to Trello through Google Play on Android, you must cancel through Google Play. Trello cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Trello
Find and tap Trello in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Go to support.atlassian.com/trello in your browser and navigate to the contact or help section.
2
Submit a Support Request
Click Submit a request or Contact Us. Select your issue type as billing or subscription related.
3
Provide Account Details
Enter your account email, workspace name, and subscription details. Explain that you want to cancel your Trello subscription.
4
Wait for Confirmation
Atlassian support typically responds within 1-2 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel Trello on PayPal
If you signed up for Trello through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Trello
Find Trello or Atlassian in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling Trello is relatively easy. The online process through the website is straightforward, and there are no aggressive retention tactics. Only the Workspace Admin can cancel a paid plan. If you subscribed through Apple or Google Play, you must cancel through that platform rather than through Trello directly.
Estimated Time
On average, it takes 0003 minutes to cancel a Trello subscription.
How to Contact Trello
Trello is owned by Atlassian and primarily offers support through their online help center. There is no dedicated phone support line for Trello subscriptions.
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Savings Calculator
Find out how much you could save
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Savings over 5 years from cancelling your $10/month subscription
$600
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-$600
Loss if you keep paying
Trello Refund Policy
Trello does not typically offer refunds for unused subscription time. When you cancel, your paid features remain active until the end of your current billing period. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. If you believe you were charged in error, contact Atlassian support for assistance. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Trello Plans & Pricing (2026)
Plan
Price
Details
Trello Free
Free
Unlimited cards, up to 10 boards per Workspace, unlimited Power-Ups, 250 Workspace command runs per month, and basic automation.
Trello Standard
$5 / user / month
Unlimited boards, advanced checklists, custom fields, single board guests, and 1,000 Workspace command runs per month.
Trello Premium
$10 / user / month
Everything in Standard plus Dashboard, Timeline, Calendar, Table, and Map views, workspace-level templates, and priority support.
Trello Enterprise
$17.50 / user / month
Everything in Premium plus unlimited workspaces, organization-wide permissions, multi-board guests, and attachment restrictions.
Related Cancel Guides
Looking to cancel other productivity subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Trello paid subscription at any time. Your paid features remain active until the end of your current billing period. After that, your workspace reverts to the free plan.
Why Do People Cancel Trello?
Common reasons include switching to competing tools like Asana, Monday.com, or Notion, finding the free tier sufficient for their needs, reducing team software costs, or consolidating project management into a different platform.
What Information Do I Need to Cancel Trello?
You need your Atlassian account email and password. You must also be the Workspace Admin to cancel the paid plan. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What is Trello’s Cancellation Policy?
Trello allows cancellation at any time. Your paid features continue until the end of your billing period. Refunds are generally not provided for unused portions of a subscription, whether on monthly or annual plans.
Can I Get a Refund from Trello?
Trello does not typically issue refunds for paid subscriptions. For App Store or Google Play purchases, you can request a refund through Apple or Google. Contact Atlassian support directly for billing disputes or accidental charges.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Trello?
Cancelling online takes about 3 minutes through the website or app store settings. The process is straightforward with no retention calls or extended procedures.
What Happens to My Boards After I Cancel Trello?
Your boards, cards, and lists are preserved on the free plan. However, some features like advanced checklists, custom fields, and premium views will no longer be accessible. You keep unlimited cards and up to 10 boards per workspace.
Can I Reactivate Trello Premium?
Yes. You can upgrade back to a paid plan at any time through your Workspace settings. All your boards, cards, and workspace data will still be available.
What if I Cancelled Trello but Am Still Being Charged?
Check whether the charge is from Trello directly, Apple, or Google Play. Verify your subscription status in your app store settings. If charges continue after cancellation, contact Atlassian support or the billing platform for assistance.
Does Cancelling Remove the Trello App?
No, cancelling your paid plan does not remove the app or delete your account. You keep the free version with basic boards, cards, lists, and limited Power-Ups.
