Evernote is a popular note-taking and productivity app that helps users organize notes, documents, and web clippings across all their devices. The paid plans offer expanded storage, offline access, and advanced features like AI-powered search. If you see a charge from Evernote on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your Evernote subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Evernote on Evernote.com
You can cancel your Evernote subscription by downgrading your account from the billing settings on the Evernote website. This works for subscriptions purchased directly through Evernote. For detailed information, visit Evernote’s official cancellation guide.
1
Sign In to Your Account
Go to evernote.com in your web browser and sign in with your Evernote email and password.
2
Open Account Settings
Click your profile icon or name in the bottom-left corner, then select Settings or navigate directly to evernote.com/Settings.action.
3
Go to Billing
Click on Billing or Manage Subscription in the left sidebar. This shows your current plan and renewal date.
4
Cancel Your Subscription
Scroll down and click Cancel your Evernote subscription. Confirm by selecting a reason and clicking Cancel subscription. Your paid features remain active until the end of your billing period.
How to Cancel Evernote on Apple App Store
If you subscribed to Evernote through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Evernote cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Evernote
Find and tap Evernote in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your paid features remain active until the end of your current billing period.
How to Cancel Evernote on Google Play Store
If you subscribed to Evernote through Google Play on Android, you must cancel through Google Play. Evernote cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Evernote
Find and tap Evernote in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Go to help.evernote.com in your browser and navigate to the support section.
2
Submit a Support Ticket
Click Contact us or Submit a request. Select billing or subscription as your issue type.
3
Provide Account Details
Enter your account email, describe your issue, and clearly state that you want to cancel your Evernote subscription.
4
Wait for Confirmation
Evernote support typically responds within 1-3 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel Evernote on PayPal
If you purchased your Evernote subscription through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Evernote
Find Evernote in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling Evernote is relatively easy. You can downgrade your account directly from the billing settings on the Evernote website. The process is quick with minimal retention attempts. If you subscribed through Apple or Google Play, you must cancel through that platform instead.
Estimated Time
On average, it takes 0003 minutes to cancel a Evernote subscription.
How to Contact Evernote
Evernote offers support through their online help center and email-based ticket system. There is no dedicated phone support line for consumer accounts.
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Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
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Savings Calculator
Find out how much you could save
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Savings over 5 years from cancelling your $14.17/month subscription
$850
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-$850
Loss if you keep paying
Evernote Refund Policy
Evernote does not typically offer refunds for subscription payments. When you cancel, your paid features remain active until the end of your current billing period, after which your account downgrades to the Free plan. You will not lose any of your notes or data. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Evernote Plans & Pricing (2026)
Plan
Price
Details
Evernote Free
Free
Up to 50 notes, 1 notebook, 250 MB monthly uploads, syncs to 1 device plus web.
Evernote Starter
$10.83 / month
Up to 1,000 notes, 20 notebooks, 100 tags, sync across 3 devices, and enhanced search.
Evernote Advanced
$14.17 / month
Unlimited notes and notebooks, AI-powered search and editing, transcription, and priority support.
Related Cancel Guides
Looking to cancel other productivity and organization subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Evernote subscription at any time from your account settings. Your paid features remain active until the end of your current billing period, then your account downgrades to the Free plan.
Why Do People Cancel Evernote?
Common reasons include switching to free alternatives like Notion or OneNote, finding the free plan too limited after recent changes, dissatisfaction with pricing increases, or consolidating to fewer productivity tools.
What Information Do I Need to Cancel Evernote?
You need your Evernote account email and password. If you subscribed through an app store, you need access to your Apple ID or Google account settings to manage the subscription.
What is Evernote Cancellation Policy?
Evernote allows cancellation at any time. Your paid features continue until the end of your billing period. No partial refunds are provided, but your notes and data are preserved after downgrading.
Can I Get a Refund from Evernote?
Evernote does not typically issue refunds for subscription payments. For App Store or Google Play purchases, you can request a refund through Apple or Google directly.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Evernote?
Cancelling through the website takes about 3 minutes. The process involves signing in, going to billing settings, and clicking the cancel button with minimal retention steps.
What Happens to My Notes After I Cancel Evernote?
All your notes, notebooks, and data are preserved. Your account downgrades to the Free plan with a 50-note limit. You can still view, edit, and export existing notes, but cannot create new ones if you exceed the limit.
Can I Reactivate Evernote After Cancelling?
Yes. You can upgrade back to a paid plan at any time from your account settings. All your notes and notebooks will still be available exactly as you left them.
What if I Cancelled Evernote but Am Still Being Charged?
Check whether the charge is from Evernote directly, Apple, or Google Play. Make sure you cancelled the subscription on the correct platform. Contact the billing platform if charges continue after cancellation.
Does Cancelling Evernote Delete My Notes?
No. Cancelling your subscription does not delete any notes or data. Your account simply downgrades to the Free plan. You can export all your notes before or after cancelling if you want a backup.
