What if I Cancelled Paramount+ but Am Still Being Charged?

If you are still seeing charges after cancelling, verify your cancellation was completed by checking your account status at paramountplus.com. You may have also subscribed through a third party such as Apple, Amazon, or a cable provider — in which case you must cancel through that provider. Contact Paramount+ support at 1-888-274-5343 if the issue persists.

How to Cancel Paramount+ Subscription in 2026: Quick & Easy Steps

Paramount+ is owned by Paramount Global and boasts over 67 million subscribers worldwide, including those who previously had separate Showtime subscriptions before the January 2026 merger. The streaming service offers content from CBS, MTV, Nickelodeon, BET, Comedy Central, Paramount Pictures, and now Showtime. Currently, there are two subscription plans: Essential at $7.99 per month (with ads) and with SHOWTIME at $13.99 per month (ad-free). If you see a charge from Paramount+ on your bank or credit card statement, it’s for your streaming subscription. Since the company merged with Showtime and recently raised prices again, many subscribers are reevaluating their streaming budgets. Below, you’ll find exactly how to cancel your Paramount+ subscription quickly on any device.

Published March 3, 2026 Last updated on March 3, 2026 4 min read

How to Cancel Paramount+ on the Website

Cancelling through the Paramount+ website is the most straightforward method and works regardless of what device you normally stream on. This is the official cancellation path recommended by Paramount+ for subscribers who signed up directly through paramountplus.com.

Go to Paramount+ and Sign In

First, open your web browser and navigate to paramountplus.com. Click the Sign In button in the top right corner and enter the email address and password associated with your Paramount+ account.

Access Your Account Settings

Next, click on your profile icon in the top right corner of the page. From the dropdown menu that appears, select Account to open your account management dashboard. Additionally, you can verify which plan you’re currently subscribed to before proceeding with cancellation.

Navigate to Cancel Subscription

Once inside your Account page, scroll down to the Subscription & Billing section. You will see your current plan details and billing date listed there. Then, click on Cancel Subscription to begin the cancellation process.

Confirm Your Cancellation

Finally, Paramount+ may present you with retention offers or ask you to select a reason for leaving. These steps are optional and won’t affect your ability to cancel. After reviewing any offers, click Continue Cancellation and then confirm. As a result, you’ll receive a confirmation email shortly after, which you should save for your records.

How to Cancel Paramount+ on Apple (iPhone / iPad)

If you originally subscribed to Paramount+ through the App Store on your iPhone or iPad, your billing is handled entirely by Apple — not Paramount+. As a result, you must cancel directly through your Apple ID subscription settings rather than through the Paramount+ website or app.

Open Settings on Your Device

To begin, tap the Settings app (the gray gear icon) on your iPhone or iPad home screen. Make sure you are signed in to the Apple ID that was used to subscribe to Paramount+.

Tap Your Name at the Top

At the very top of the Settings menu, tap your name and Apple ID to access your Apple account. This section is where all purchases, payment methods, and active subscriptions tied to your Apple ID are managed.

Select Subscriptions

Next, tap Subscriptions to view a complete list of all active and recently expired subscriptions billed through your Apple ID. Additionally, you can see renewal dates and pricing information for each subscription.

Find Paramount+

Then, tap on Paramount+ from your list of active subscriptions. However, if Paramount+ does not appear in this list, that means you didn’t subscribe through Apple — use the website method described above instead.

Cancel Subscription

Finally, tap Cancel Subscription at the bottom of the screen and confirm your choice when prompted. Your Paramount+ access will remain active until the end of your current billing period. Furthermore, you can resubscribe at any time through this same menu.

How to Cancel Paramount+ on Google Play (Android)

If you subscribed to Paramount+ through the Google Play Store on your Android device, all billing is managed by Google rather than by Paramount+ directly. Therefore, you will need to cancel your subscription through the Google Play Store.

Open the Google Play Store

First, on your Android device, open the Google Play Store app. Make sure you are signed in with the Google account that was used when you originally subscribed to Paramount+.

Go to Payments & Subscriptions

Next, tap your profile icon in the top right corner of the Play Store. From the menu, select Payments & subscriptions, then tap Subscriptions to see all active subscriptions linked to your account.

Select Paramount+

Then, find and tap on Paramount+ from your list of subscriptions. However, if Paramount+ is not listed here, you didn’t subscribe through Google Play — you should use the website cancellation method instead.

Cancel Subscription

Finally, tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm your cancellation. As a result, you’ll retain full access to Paramount+ until your current billing period expires.

How to Cancel Paramount+ Through Third-Party Providers

Many users subscribe to Paramount+ as an add-on through Amazon Prime Video Channels, or have it bundled with their cable or internet service. If your billing comes from a third party, you must cancel through that provider’s system.

Identify Your Billing Provider

First, check your credit card or bank statement to see who’s charging you for Paramount+. Common third-party providers include Amazon Prime Video, Roku, Apple TV Channels, and cable companies like Xfinity or Spectrum.

Log Into Your Provider Account

Once identified, sign in to that provider’s website or app. For example, Amazon Prime members would go to amazon.com and navigate to Account & Lists → Memberships & Subscriptions. Similarly, Roku users would visit my.roku.com.

Find Paramount+ Subscription

Navigate to the subscriptions or channel management section of your provider’s account. Look for Paramount+ in your list of active subscriptions or add-on channels. Additionally, some providers may list it under “Premium Channels” or “Streaming Services.”

Cancel Through Provider

Finally, select the option to cancel or remove Paramount+ from your account. The exact wording varies by provider — it might say “Cancel Channel,” “Remove Add-on,” or “Unsubscribe.” Follow the prompts to confirm, and save any confirmation emails for your records.

How to Cancel Paramount+ via Customer Support

If you’re unable to cancel through the self-service methods above, or if you’re experiencing technical issues with your account, Paramount+ customer support can process a cancellation on your behalf. Support is available via live chat and phone.

Visit the Paramount+ Help Center

First, open your browser and go to help.paramountplus.com to access the official Paramount+ Help Center. Here you can browse help articles or initiate contact with customer support.

Choose Your Contact Method

You can reach Paramount+ support by calling 1-888-274-5343 or by using the live chat feature on the help center website. Phone support is typically available during business hours, while chat may have extended availability.

Request Account Cancellation

Once connected with a representative, clearly state that you’d like to cancel your Paramount+ subscription. Have your account email address ready so they can quickly locate your account. Additionally, be prepared for retention offers if you’re a long-time subscriber.

Get Confirmation

After the representative processes your cancellation, ask for a confirmation email or reference number. This serves as proof of cancellation in case any billing issues arise later. As a result, you’ll have documentation showing when and how your subscription was cancelled.

Difficulty

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Cancelling Paramount+ is relatively straightforward for most subscribers. The website cancellation method requires just a few clicks with no phone calls or aggressive retention tactics. However, the process can become more complicated if you subscribed through a third party like Apple, Google Play, Amazon, or a cable provider. In these cases, you must navigate that platform’s cancellation system instead. Additionally, some users report that Paramount+ occasionally offers compelling retention deals that can make the cancellation decision more difficult. Overall, expect to spend 3-5 minutes on the cancellation process.

Estimated Time

On average, it takes 0003 minutes to cancel a Paramount+ subscription.

How to Contact Paramount+

Paramount+ offers customer support via phone and live chat. Here’s how to reach them.

Phone	1-888-274-5343
Chat	Available at help center
Site	help.paramountplus.com
Email	Not available

Disclaimer

MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.

MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Paramount+ Refund Policy

Paramount+ generally does not offer refunds or pro-rated credits for unused portions of a billing period. When you cancel, your subscription remains active until the end of the current billing cycle, and you will not be charged again. Furthermore, if you subscribed through a third-party platform such as Apple, Google Play, or Amazon, refund requests must be directed to that platform rather than to Paramount+ directly. However, if you believe you were charged in error, experienced technical issues preventing access, or have a specific billing dispute, you should contact Paramount+ support at 1-888-274-5343 or via live chat. In certain cases, they may offer account credits or make exceptions based on your circumstances.

Paramount+ Plans & Pricing (2026)

Plan	Price	Details
Essential	$7.99 / month $59.99 / year	Ad-supported streaming with access to Paramount+ originals, live CBS, live sports including NFL and UEFA Champions League, and thousands of shows and movies. Limited ad interruptions during content.
Paramount+ with SHOWTIME	$13.99 / month $119.99 / year	Everything in Essential plus SHOWTIME content, ad-free streaming (except live TV), downloads for offline viewing, and access to live local CBS stations. Includes all SHOWTIME originals and movies.

Frequently Asked Questions

Can I Cancel Paramount+ at Any Time?

Yes. Paramount+ allows you to cancel your subscription at any time without any contracts, commitments, or cancellation fees. Once you cancel, your account will remain active and you can continue watching until the end of your current billing period.

Why Do People Cancel Paramount+?

Common reasons people cancel Paramount+ include rising subscription costs — prices increased by $1 in January 2026 following the Skydance acquisition — not watching enough content to justify the cost, completing a specific show or sports season, wanting to rotate between streaming services, or needing to reduce monthly expenses.

What Information Do I Need to Cancel Paramount+?

You need the email address and password associated with your Paramount+ account. If you originally subscribed through Apple, Google Play, Amazon Prime Video Channels, or a cable provider, you will need to cancel through that specific platform rather than directly through Paramount+.

What Should I Know Before Cancelling Paramount+?

Your Paramount+ access will continue until the end of your current billing period after you cancel. In addition, the service retains your viewing history and preferences for future reactivation. However, any downloaded content will become inaccessible after your subscription expires.

What is Paramount+’s Cancellation Policy?

Paramount+ allows you to cancel at any time without penalties or fees. Your access continues until the end of the current billing cycle and no partial refunds are issued. It’s important to note that simply deleting the Paramount+ app will not cancel your subscription — you must complete the cancellation through your account or the billing platform.

Refunds, Reactivation & Troubleshooting

Can I Get a Refund from Paramount+?

Unfortunately, Paramount+ generally does not offer refunds or pro-rated credits for unused portions of a billing period. However, if you believe you were charged in error or experienced unauthorized charges, you should contact Paramount+ customer support at 1-888-274-5343 or via live chat to review your specific situation.

How Long Does It Take to Cancel Paramount+?

Cancelling Paramount+ through the website typically takes under 3 minutes. The process involves logging in, navigating to your Account settings, and confirming the cancellation — no phone calls or retention agents required.

What Happens After I Cancel Paramount+?

After cancelling, you retain full access to Paramount+ content until the end of your current billing period. After that date, your account will be deactivated and you will no longer be charged. Therefore, you can enjoy the service you’ve already paid for without worrying about future charges.

Can I Reactivate My Paramount+ Account?

Yes. You can reactivate your Paramount+ account at any time by visiting paramountplus.com and signing in with your previous email and password, then selecting a plan. Your account history and preferences may be retained depending on how long you’ve been inactive.

What if I’m Still Being Charged After Cancelling?

If you’re still seeing charges after cancelling, first verify your cancellation was completed by checking your account status at paramountplus.com. Additionally, you may have subscribed through a third party such as Apple, Amazon, or a cable provider — in which case you must cancel through that provider. Contact Paramount+ support at 1-888-274-5343 if the issue persists.

Paramount+ May Show Up On Your Statement As:

PARAMOUNT+ PARAMOUNTPLUS.COM CBS ALL ACCESS SHOWTIME ANYTIME PARAMOUNT PLUS