How to Cancel Crunchyroll Subscription in 2026: Quick & Easy Steps
By Zoe Mitchell
Fintech Product Researcher
Crunchyroll is the world’s largest anime streaming service, owned by Sony Pictures Entertainment, with over 13 million paid subscribers globally. The platform offers the most comprehensive library of anime, manga, and East Asian content with simultaneous-release episodes. As of February 2026, subscription plans include Fan at $9.99/month, Mega Fan at $13.99/month, and Ultimate Fan at $17.99/month. If you see a charge from Crunchyroll on your statement, it’s for your anime streaming subscription. With the recent $2 price increase across all tiers and the elimination of the free tier, many subscribers are reassessing their streaming budgets. Here’s exactly how to cancel your Crunchyroll subscription quickly on any device.
Published March 3, 2026Last updated on March 3, 20264 min read
How to Cancel Crunchyroll on the Website
The most direct way to cancel is through the Crunchyroll website. This method works regardless of which device you normally use for streaming and is recommended if you signed up directly through crunchyroll.com.
1
Sign In to Crunchyroll
First, go to crunchyroll.com and click the Log In button in the top right corner. Enter your email address and password associated with your Crunchyroll account.
2
Navigate to Account Settings
Next, click on your profile icon in the top right corner and select Settings from the dropdown menu. This will take you to your account management page where you can view and modify your subscription details.
3
Go to Premium Membership
Once in Settings, click on Premium Membership in the left sidebar. Here you’ll see your current plan details, next billing date, and payment method. Additionally, you can verify which tier you’re subscribed to before cancelling.
4
Cancel Membership
Finally, click Cancel Membership and follow the prompts. Crunchyroll may ask why you’re leaving and offer retention deals. However, these are optional — simply continue with cancellation if you’re certain. You’ll receive a confirmation email once complete.
How to Cancel Crunchyroll on Apple (iPhone/iPad)
If you subscribed to Crunchyroll through the Apple App Store, your billing is managed by Apple rather than Crunchyroll directly. As a result, you must cancel through your iPhone or iPad settings, not through the Crunchyroll app or website.
1
Open Settings App
To begin, tap the Settings app on your iPhone or iPad. It’s the gray icon with gears that comes pre-installed on all Apple devices.
2
Tap Your Apple ID
At the top of Settings, tap your name and Apple ID. This opens your account page where all Apple services and subscriptions are managed. Additionally, ensure you’re signed in with the Apple ID used to subscribe.
3
Select Subscriptions
Next, tap Subscriptions to see all active and expired subscriptions billed through your Apple ID. You’ll see renewal dates and prices for each service listed here.
4
Find Crunchyroll
Then, tap Crunchyroll from your active subscriptions list. However, if Crunchyroll doesn’t appear here, you didn’t subscribe through Apple — use the website method above instead.
5
Cancel Subscription
Finally, tap Cancel Subscription and confirm when prompted. Your access continues until the end of your current billing period shown on screen. As a result, you can still watch anime until that date without interruption.
How to Cancel Crunchyroll on Google Play (Android)
Android users who subscribed through the Google Play Store must cancel through Google’s subscription management system. This applies if you see Google Play charges for Crunchyroll on your credit card statement.
1
Open Google Play Store
First, open the Google Play Store app on your Android device. Make sure you’re signed in with the Google account that was used to subscribe to Crunchyroll.
2
Access Account Menu
Next, tap your profile picture in the top right corner. From the menu that appears, select Payments & subscriptions to access your billing management options.
3
View Subscriptions
Then, tap Subscriptions to see all your active Google Play subscriptions. This list shows all services you’re paying for through Google, including their renewal dates and prices.
4
Cancel Crunchyroll
Finally, find and tap Crunchyroll, then select Cancel subscription. Follow the prompts and select a reason if asked. Your access remains active until your billing period ends, so you can continue watching until then.
How to Cancel Crunchyroll Through Third-Party Providers
Some users subscribe to Crunchyroll through platforms like PlayStation, Xbox, Roku, or Amazon Prime Video Channels. If you’re billed through a third party, you must cancel through that specific provider’s system.
1
Identify Your Billing Provider
First, check your bank or credit card statement to see who’s charging you for Crunchyroll. Common third-party billers include PlayStation, Xbox, Roku, and Amazon Prime Video Channels.
2
Access Provider Settings
Once identified, log into that provider’s account management. For example: PlayStation: Settings → Account Management → Account Information → Services List. Roku: my.roku.com → Manage Subscriptions. Amazon: Account → Memberships & Subscriptions.
3
Locate Crunchyroll
Navigate to your subscriptions or services list and find Crunchyroll. The exact location varies by provider, but it’s typically under “Subscriptions,” “Services,” or “Channels.” Additionally, some providers may list it under entertainment or streaming categories.
4
Cancel Subscription
Select the option to cancel or unsubscribe from Crunchyroll. The wording varies — it might say “Cancel,” “Turn off auto-renew,” or “Unsubscribe.” Follow the prompts to confirm and save any confirmation for your records.
How to Cancel Crunchyroll via Customer Support
If you’re having trouble cancelling through the above methods or need assistance with your account, Crunchyroll offers customer support through their help center. Note that they don’t provide phone support, only email and live chat.
1
Visit Help Center
First, go to help.crunchyroll.com in your browser. This is the official support portal where you can find articles and contact options for account issues.
2
Start Live Chat
Look for the Contact Us or chat icon, usually in the bottom corner. Click it to start a live chat session with a support representative. Additionally, have your account email ready to verify your identity.
3
Request Cancellation
Tell the representative you want to cancel your Crunchyroll membership. They may ask why you’re leaving or offer discounts to retain you. However, you can decline these offers and proceed with cancellation if you’re certain.
4
Confirm Cancellation
Once processed, request a confirmation email or chat transcript for your records. This serves as proof of cancellation in case of any future billing disputes. As a result, you’ll have documentation showing when your membership was cancelled.
Difficulty
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EasyMediumVery Hard
Cancelling Crunchyroll has a moderate difficulty rating of 4 out of 10. The process through their website is straightforward but requires navigating through account settings rather than having a prominent “cancel” button. Additionally, complications arise if you subscribed through third-party platforms like PlayStation or Apple, where you must use their specific cancellation systems. The lack of phone support means all issues must be resolved through chat or email. Furthermore, with the elimination of the free tier in 2026, cancelling means losing all access rather than downgrading to limited free content.
Estimated Time
On average, it takes 0002 minutes to cancel a Crunchyroll subscription.
How to Contact Crunchyroll
Crunchyroll does not offer phone support. Customer service is available through live chat and email only.
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Crunchyroll Refund Policy
Crunchyroll does not typically issue refunds for unused portions of a billing period. When you cancel, your access continues until the end of your current billing cycle without any pro-rated credits. However, if you were charged in error, experienced a technical issue preventing access to content, or have a billing dispute, you can contact Crunchyroll support via live chat at help.crunchyroll.com. In certain cases, such as duplicate charges or service outages, they may provide account credits or refunds at their discretion. Additionally, if you subscribed through a third party like Apple or Google Play, you’ll need to request refunds through their respective refund policies.
Crunchyroll Plans & Pricing (2026)
Plan
Price
Details
Fan
$9.99 / month $79.99 / year
Ad-free anime streaming on 1 device at a time. Access to the entire Crunchyroll library including simulcast shows. New episodes available 1 hour after Japan broadcast. Manga reader included.
Mega Fan
$13.99 / month $99.99 / year
Everything in Fan plus stream on up to 4 devices simultaneously. Offline downloads available. Access to Crunchyroll Game Vault. Exclusive member discounts on Crunchyroll Store.
Ultimate Fan
$17.99 / month $109.99 / year
Everything in Mega Fan plus stream on up to 6 devices. Annual members get $15/month credit for Crunchyroll Store. Exclusive merchandise and early access to concert tickets. Best for hardcore anime fans.
Frequently Asked Questions
Can I Cancel Crunchyroll at Any Time?
Yes. Crunchyroll has no contracts, commitments, or cancellation fees. You can cancel your membership at any time, and your access will remain active until the end of your current billing period.
Why Do People Cancel Crunchyroll?
Common reasons include the February 2026 price increase of $2 across all tiers, finishing a specific anime series, wanting to rotate subscriptions seasonally, needing to reduce monthly expenses, or frustration over the elimination of the free tier in January 2026.
What Information Do I Need to Cancel Crunchyroll?
You need your Crunchyroll account email and password. If you signed up through Apple, Google Play, Roku, or PlayStation, you’ll need to cancel through that platform since they manage the billing on Crunchyroll’s behalf.
What Should I Know Before Cancelling Crunchyroll?
Your access remains active until the end of your billing cycle. In addition, Crunchyroll no longer offers a free ad-supported tier as of January 2026, so cancelling means losing access entirely. Your watchlist and viewing history are retained so reactivation restores everything.
What is Crunchyroll’s Cancellation Policy?
Crunchyroll allows cancellation at any time with no penalties or fees. As a result, access continues until the end of the billing period. No partial refunds are issued for unused days. It’s important to note that simply deleting the app does not cancel your membership.
Refunds, Reactivation & Troubleshooting
Can I Get a Refund from Crunchyroll?
Crunchyroll does not typically issue refunds for unused portions of a billing period. However, if you were charged in error or experienced a technical issue preventing access, contact Crunchyroll support via live chat at help.crunchyroll.com to request a review of your case.
How long does it take to cancel Crunchyroll?
The cancellation process typically takes under 2 minutes. It can be done entirely online through account settings at crunchyroll.com, or through the app store platform where you subscribed such as Apple, Google Play, or PlayStation.
Does Crunchyroll still have a free tier?
No. Crunchyroll eliminated its free ad-supported tier in January 2026. All content now requires a paid Fan, Mega Fan, or Ultimate Fan membership. This change was announced alongside the $2 price increase across all tiers in February 2026.
Can I reactivate my Crunchyroll account?
Yes. Simply go to crunchyroll.com and sign in with your previous email and password. Once you choose a membership tier, your profile, watchlist, and viewing history will be fully restored — regardless of how long you’ve been cancelled.
What if I cancelled Crunchyroll but am still being charged?
If you still see charges after cancelling, you may have subscribed through a third-party platform like Apple, Google, or PlayStation that is still billing you. Check your subscriptions in those platforms and cancel there. Contact Crunchyroll support via live chat at help.crunchyroll.com if the issue persists.
