How to Cancel Canva Pro

Canva Pro is an upgraded version of the popular online graphic design platform that offers premium features including unlimited access to over 140 million stock photos, videos, and graphics, brand kit management tools, and AI-powered design capabilities. With Canva Pro, users get 1TB of cloud storage, the ability to resize designs instantly, and access to advanced features like background remover and Magic Write. If you are reviewing multiple subscriptions at the same time, our How to Cancel Audible Membership guide covers another commonly overlooked recurring charge.

Published March 2026
Last updated on March 2026

How to Cancel Canva Pro on Canva.com

The most straightforward way to cancel your Canva Pro subscription is directly through the Canva website. This method works for subscriptions purchased with credit cards, debit cards, or other payment methods directly on Canva. For additional help with the process, you can refer to Canva’s official cancellation help page.

Go to canva.com and log in with your email and password, or use Google/Facebook sign-in

Access Account Settings

Click your profile icon in the top right corner and select “Account settings” from the dropdown menu

Navigate to Billing & Plans

In the left sidebar menu, click on “Billing & plans” to view your subscription details

Find your subscription

Under the “Your plan” section, you’ll see your current Canva Pro subscription status and billing information

Click Cancel subscription

Click the “Cancel subscription” button next to your Canva Pro plan

Select cancellation reason

Choose a reason for cancelling from the dropdown menu (optional but helps Canva improve)

Confirm cancellation

Click “Continue canceling” and then “Cancel subscription” to confirm. You’ll retain Pro access until the end of your current billing period

How to Cancel Canva Pro on Apple App Store

If you subscribed to Canva Pro through your iPhone or iPad, you must cancel through Apple’s subscription management system. These same Apple settings are used to manage all your App Store subscriptions. If you also pay for Apple Music and want to cancel both at once, our How to Cancel Apple Music Subscription guide walks through the identical steps.

Open Settings

Go to your iPhone or iPad Settings app and tap your Apple ID at the top

Tap Subscriptions

Select “Subscriptions” to see all your active App Store subscriptions

Select Canva

Find and tap on your Canva Pro subscription from the list

Cancel Subscription

Tap “Cancel Subscription” at the bottom and confirm your choice

How to Cancel Canva Pro on Google Play Store

Android users who purchased Canva Pro through the Google Play Store need to cancel through Google’s subscription management system. This process manages all your Google Play subscriptions in one place.

Open Google Play Store

Launch the Play Store app and tap your profile icon in the top right

Access Payments & subscriptions

Tap “Payments & subscriptions” then “Subscriptions”

Select Canva

Find and tap your Canva Pro subscription from the active subscriptions list

Cancel subscription

Tap “Cancel subscription” and follow the prompts to confirm

How to Cancel Canva Pro via Customer Support

If you’re having trouble cancelling online or prefer assistance, Canva’s customer support team can help process your cancellation. This method is particularly useful if you encounter any technical issues. You can also check WikiHow’s guide on cancelling Canva for visual step-by-step instructions.

Visit Canva Help Center

Go to canva.com/help or click “Get help” from your account menu

Start a chat

Click the chat bubble icon in the bottom right corner to open live chat support

Request cancellation

Type “I want to cancel my Canva Pro subscription” and provide your account email when asked

Confirm details

The support agent will verify your account and process the cancellation request

How to Cancel Canva Pro on PayPal

If you set up your Canva Pro payment through PayPal, you can stop future charges by cancelling the billing agreement in your PayPal account. If you are also cancelling Amazon Prime through PayPal at the same time, our guide on How to Cancel Amazon Prime Video Subscription covers the same PayPal process.

Go to paypal.com and sign in to your account

Access Settings

Click the gear icon and go to “Payments” then “Manage automatic payments”

Find Canva

Locate Canva in your merchant agreements or pre-approved payments list

Cancel agreement

Click on Canva and select “Cancel” to stop future payments

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Disclaimer

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The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.

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Savings over 5 years from cancelling your $14.99/month subscription

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-$899

Loss if you keep paying

Canva Pro Refund Policy

Canva offers refunds within 14 days of purchase for new subscriptions. If you cancel an annual plan after 14 days, you won’t receive a refund but will retain access until the end of your paid period. Monthly plans do not provide refunds for partial months, though access continues until the end of the current billing cycle. App Store purchases must be refunded through Apple or Google, not Canva directly. Unlike some services, Canva does not charge early termination fees for cancelling annual plans early. If you have other creative or entertainment subscriptions you want to cancel, our How to Cancel YouTube Music Subscription guide covers another service people commonly cancel at the same time.

Canva Pro Plans & Pricing (2026)

PlanPriceFeatures Canva Pro
Individual account$14.99/month
or $119.99/yearAll premium features, 1TB storage, access for one userCanva Teams
Minimum 3 people$14.99/month
per personEverything in Pro plus brand controls, team collaboration features, shared foldersCanva Business
Enterprise features$20/month
per personAdvanced features including SSO, 24/7 support, unlimited brand kits

Frequently Asked Questions

Can I cancel Canva Pro at any time?

Yes, you can cancel your Canva Pro subscription at any time without any cancellation fees. Your Pro features will remain active until the end of your current billing period, whether monthly or annual.

Why do people cancel Canva Pro?

Common reasons include finding the subscription too expensive for occasional use, switching to alternative design tools like Adobe Creative Cloud or Affinity Designer, completing a specific project that required Pro features, or discovering they can accomplish their design needs with the free version.

What information do I need to cancel Canva Pro?

You’ll need your Canva account login credentials (email and password). If you subscribed through an app store, you’ll need access to your Apple ID or Google account. For PayPal subscriptions, you’ll need your PayPal login information.

What is Canva Pro’s cancellation policy?

Canva allows cancellations at any time with no penalties or early termination fees. Once cancelled, your subscription won’t renew, but you’ll retain Pro access until your current billing period ends. Refunds are available within 14 days of initial purchase.

Can I get a refund from Canva Pro?

Canva offers refunds within 14 days of your initial purchase or renewal date. After 14 days, refunds are generally not provided, but you’ll keep access until your billing period ends. App store purchases must be refunded through Apple or Google’s refund process.