How to Cancel Twitch Subscription

Zoe Mitchell

By Zoe Mitchell

Fintech Product Researcher


Twitch is a popular live streaming platform primarily focused on video game content, but also featuring music, creative content, and “Just Chatting” streams. It’s important to understand that Twitch offers two types of subscriptions: paid channel subscriptions (Tier 1, 2, or 3) that directly support individual streamers with monthly fees, and the free Prime subscription included with Amazon Prime membership that allows you to support one streamer per month at no additional cost.

Published March 2026
Last updated on March 2026

How to Cancel Twitch Subscription on Website/App

The process of how to cancel twitch subscription varies depending on where you originally subscribed. Whether you need to how to cancel twitch subscription through the website, mobile app, or third-party payment processors, we’ll guide you through each method. For official steps direct from Twitch, see Twitch’s official guide to cancelling subscriptions.

1
Log in to Twitch
Go to twitch.tv and sign in to your account using your username and password. Make sure you’re logged into the account with the active subscriptions.
2
Access Your Subscriptions
Click on your profile icon in the top-right corner of the page. From the dropdown menu, select “Subscriptions” to view all your active channel subscriptions.
3
Find the Subscription to Cancel
Locate the specific channel subscription you want to cancel from your list of active subscriptions. Each subscription will show the streamer’s name and your subscription tier.
4
Open Subscription Settings
Click the gear icon (⚙️) next to the subscription you wish to cancel. This will open the subscription management options for that specific channel.
5
Select Don’t Renew
Click “Don’t Renew Subscription” from the menu options. Twitch may ask why you’re cancelling – you can select a reason or skip this step.
6
Confirm Cancellation
Confirm your cancellation choice when prompted. You’ll see a confirmation message that your subscription won’t renew at the end of the current billing period.
7
Verify Cancellation
Check that the subscription now shows as “Will not renew” in your subscriptions list. You’ll continue to have subscriber benefits until the current period ends.

How to Cancel Twitch on iPhone/iPad via Apple App Store

If you subscribed to a Twitch channel through the iOS app using Apple’s in-app purchase system, you must cancel through your Apple ID settings, not through Twitch directly. Since Twitch is owned by Amazon and Prime members get a free monthly Twitch subscription, you might also be interested in learning How to Cancel Amazon Prime Video Subscription in 2026 if you’re reconsidering your entire Amazon Prime membership.

1
Open Settings App
On your iPhone or iPad, tap the Settings app icon to open your device settings.
2
Tap Your Apple ID
At the top of the Settings menu, tap on your name/Apple ID banner to access your account settings.
3
Select Subscriptions
Tap “Subscriptions” to view all your active App Store subscriptions, including any Twitch channel subscriptions.
4
Cancel Twitch Subscription
Find and tap on your Twitch subscription, then tap “Cancel Subscription” and confirm your choice. The subscription will remain active until the end of the current billing period.

How to Cancel Twitch on Android via Google Play Store

Android users who subscribed through the Google Play Store must cancel through Google Play. Many users search for how to cancel twitch subscription when they want to stop recurring charges or switch their support to a different streamer.

1
Open Google Play Store
Launch the Google Play Store app on your Android device.
2
Access Your Profile
Tap the profile icon in the top right corner of the screen to open your account menu.
3
Go to Subscriptions
Select “Payments & subscriptions” from the menu, then tap “Subscriptions” to see all your active Google Play subscriptions.
4
Cancel Your Subscription
Find and select your Twitch subscription, then tap “Cancel subscription” and follow the prompts to complete the cancellation.

How to Cancel Twitch via Customer Support / Live Chat

If you’re experiencing issues cancelling through the standard methods or need assistance with billing problems, Twitch’s support team can help you cancel your subscription. Understanding how to cancel twitch subscription is especially important since subscriptions auto-renew monthly unless you take action. For additional tips and escalation options, check out this guide to cancelling Twitch subscriptions from Privacy.com.

1
Visit Twitch Help Center
Go to help.twitch.tv/s/contactsupport in your web browser to access Twitch’s support contact form.
2
Select Issue Category
Choose “Subscriptions” as your issue category from the dropdown menu to ensure your request is routed to the right team.
3
Fill Out Contact Form
Complete the contact form with your account details and clearly explain that you want to cancel your subscription. Include the channel name if you have multiple subscriptions.
4
Wait for Response
Submit your request and wait for a response from Twitch support. They typically respond within 12 hours and will confirm your subscription cancellation.

How to Cancel Twitch on PayPal

If you’re using PayPal to pay for your Twitch subscriptions, you can stop the automatic payments through your PayPal account. However, it’s recommended to also cancel through Twitch directly to ensure proper cancellation. If you’re also looking to manage other entertainment subscriptions, you might want to learn How to Cancel YouTube Music Subscription as part of your subscription audit.

1
Log In to PayPal
Visit paypal.com and sign in to your PayPal account using your email and password.
2
Navigate to Settings
Click on the Settings gear icon, then go to “Payments” and select “Manage automatic payments” to view all your recurring payments.
3
Find Twitch Subscription
Locate the Twitch subscription in your list of automatic payments. It may appear as “Twitch Interactive” or similar.
4
Cancel Automatic Payment
Click on the Twitch subscription and select “Cancel” to stop future payments. Remember to also cancel through Twitch to avoid any account issues.

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Disclaimer

MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.

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Twitch Refund Policy

Twitch generally does not offer refunds for subscriptions. According to their Terms of Sale, subscription charges are non-refundable except in cases of technical issues, fraudulent purchases, or where required by law. Subscriptions will continue until the end of the current billing period even after cancellation. We’ll also cover what happens after you how to cancel twitch subscription, including access to subscriber benefits and potential refund policies.

Twitch Plans & Pricing (2026)

PlanPrice (Per Month)Details Tier 1 Subscription$4.99 / monthBasic subscription tier – most common choice
Ad-free viewing (if enabled) · Subscriber badge · Channel emotes · Subscriber-only chatTier 2 Subscription$9.99 / monthMid-tier subscription with additional benefits
All Tier 1 benefits · Additional emote slots · Different subscriber badgeTier 3 Subscription$24.99 / monthMaximum support tier with most benefits
All previous tier benefits · Most emote slots · Unique subscriber badge · Maximum creator support

Frequently Asked Questions

Can I cancel Twitch subscription at any time?
Yes, you can cancel your Twitch subscription at any time. The subscription will remain active until the end of the current billing period, and you’ll retain subscriber benefits until then.
Why do people cancel Twitch subscription?
Common reasons include: changing financial circumstances, wanting to support a different streamer, the streamer becoming less active, preferring to use their free Prime subscription elsewhere, or simply no longer watching Twitch content regularly.
What information do I need to cancel Twitch subscription?
You’ll need access to your Twitch account login credentials. If you subscribed through Apple, Google, or PayPal, you’ll need access to those respective accounts instead.
What is Twitch’s cancellation policy?
Twitch allows cancellation at any time with no penalties. Your subscription benefits continue until the end of the current paid period. Auto-renewal is disabled immediately upon cancellation.
Can I get a refund from Twitch?
Twitch typically does not provide refunds for subscriptions, as stated in their Terms of Sale. Exceptions may include technical errors, fraudulent charges, or where required by local law. Some users have reported success getting refunds within 10 minutes of subscribing if they only wanted a shoutout.

Twitch May Show Up On Your Statement As:

JTI*TWITCHTV SUB SRVCS
TWITCH INTERACTIVE
TWITCH INTERACTIVE, IN
TWITCH.TV
TWITCH SUB
JTI TWITCH TV
TWITCH SUBSCRIPTION
TWITCH INTERACTIVE 123-4567890
TWITCH MONTHLY SUB
TWITCHTV SUBSCRIPTION
JTI*TWITCH
TWITCH CHANNEL SUB
TWITCH TIER 1 SUB
TWITCH RECURRING
TWITCH INTERACTIVE INC
TWITCH SUBS SERVICE

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